Shipping policy

Thank you for shopping with Stella Couture. As all our products are made to order, this policy outlines our processing, dispatch, and shipping timelines.

  1. ORDER PROCESSING AND DISPATCH

Processing Time: Every Stella Couture garment is made specially for you after your order is placed. Please allow 15-20 business days for production, quality checks, and dispatch.

Dispatch Confirmation: Once your order has been dispatched, you will receive a confirmation email and/or message with your shipment details.

  1. SHIPPING AND DELIVERY TIMELINES

Once your order is dispatched, delivery timelines will depend on your location and courier service availability.

Estimated Delivery Timeline (after dispatch): 3 to 8 Working days

Please note that these are estimated timelines and may vary due to factors beyond our control, including weather conditions, public holidays, or courier-related delays.

  1. SHIPPING CHARGES

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any additional charges, such as taxes, duties, or fees applicable in the destination region, shall be the responsibility of the customer.

  1. ORDER TRACKING

Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp.

You can use the tracking information provided to monitor the status of your shipment in real time.

  1. IMPORTANT SHIPPING INFORMATION

As all products are made to order, orders cannot be canceled, modified, or changed once production has begun.

Please ensure that your shipping address and contact details are entered correctly while placing your order.

Stella Couture shall not be responsible for delays caused by incorrect shipping information provided by the customer.

  1. CONTACT US

If you have any questions regarding your order or our shipping policy, please contact us:

  • Email: shopstellacouture@gmail.com
  • WhatsApp: +91 88483 61242
  • Instagram: @stella__couturee

This website is owned by Lidhiya Jose