Privacy policy

We committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://shopstellacouture.com/.

  1. INFORMATION WE COLLECT

We may collect personal information that you provide to us directly when you use our Site. This includes:

Personal and Contact Data: Your name, billing address, shipping address, email address, and phone number.

Payment Data: Your payment information, which is processed securely through our third-party payment gateway partners. We do not store complete payment card details on our servers.

Device and Usage Data: Information about your device, including IP address, browser type, and browsing activity on our Site.

  1. HOW WE USE YOUR INFORMATION

We use the information we collect to:

Process and fulfill your orders, including order confirmation, shipping, and customer support.

Communicate with you regarding your orders, inquiries, exchanges, and other service-related matters.

Improve our website, products, and overall customer experience.

Send promotional emails, updates, and information about new arrivals or special offers, which you may opt out of at any time.

  1. INFORMATION SHARING

We do not sell, rent, or trade your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:

  • Payment Service Providers: To securely process payments.
  • Shipping and Courier Partners: To deliver your orders.
  • Service Providers: To help us manage and improve our website and customer experience.

We may also disclose information if required by law or to protect our legal rights.

  1. DATA SECURITY & RETENTION

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse.

Your information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, and business requirements.

This website is owned by Lidhiya Jose